Pixie Crystals - Natural Crystals
ALL ABOUT CRYSTAL POST, SHIPPING, HANDLING & REFUNDS

Some FAQ regards our purchase process


Q - How much will Postage + Packaging be in total?


Our Postage Prices are the SAME for ANY country : UK and worldwide.

Total in Basket = £ 0.01  to £ 4.99 = £0.00 GBP
Total in Basket = £ 5.00  to £17.99 = £3.90 GBP
Total in Basket = £18.00  to £31.99 = £5.40 GBP
Total in Basket = £32.00  to £59.99 = £6.90 GBP
Total in Basket = £60.00  + over = £8.90 GBP



We try to be as accurate as possible regarding pricing for safe postage of crystals, to any country worldwide. For all orders under £35, we use standard 1st class mail or Airmail, which is insured for upto £41.00.

UK Orders between £35 and £65 will go Recorded Delivery
UK orders over £65.00 will go via Special Delivery

We accept no responsibility for and loss or damage caused by the Postal Services but we do use insured and tracked post for all parcels over £35.

U.K. customers purchasing light-weight crystals may be receive a part-refund of postage. To Email - please see the Contact page.



Credit Card Transactions

We are fully aware of the risks involved with credit card transactions over the internet so for both parties safety and peace of mind, we receive credit card payments through PAYPAL. These are fully encrypted and we never receive any credit card details - just notification of your order. For other transactions and payment choices - please see our FAQ page where there is a section about this.


Q - How quickly do you Post Out the crystals?

A - All orders are handled and posted by us within a maximum of 2 working days. Eg. orders received Monday will be posted by 4pm Weds or before. Orders received on Friday evening, will be posted on on or before Tuesday 4pm. If possible they will go same working day - but our policy is upto 2 working days.


Q - How can I easily buy crystals without a Paypal account?

A - You don't need a PayPal account to purchase crystals online via PayPal.

Just add as many items as you like to your 'shopping list'. Then follow the link to 'Checkout' and select the word "Continue" from the left side of the page under the words 'Don't have a PayPal account'. Click here to see a helpful picture (opens a small popup window). You will then be shown a very secure order from to pay using a Debit or Credit card, and ensuring a secure encrypted payment, meaning we receive the payment but we are never sent your cards details.



Q - How do I buy a crystal without using a credit card?

A - If you've seen something you would like to buy but do not have a credit card, please contact me - telling me which stone you are interested in, and I can reserve it for you. You could use Paypal funds, if available to you, or request details to post a cheque or payment for items through a bank transfer.




Happy Crystal Healing adventures -x-


CHANGE THE WORLD AROUND YOU - SHARE LOVE THRU ACTS of KINDNESS -x-




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